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18 Mar


Permanent, part-time (2 positions available - morning or afternoon shift)

Onsite. Darlinghurst, Sydney, NSW

Reporting to: Operations Manager​

The role

As a receptionist, you will play a crucial role in providing a warm, welcoming, and human atmosphere for all visitors to the Lowy Packer Building in Darlinghurst, where the Victor Chang Cardiac Research Institute is located. Reporting to the Operations Manager, you will manage phone enquiries, welcome and greet visitors, and ensure security procedures are followed.

The receptionist will play a key role in representing the Institute, providing a positive first impression to visitors, clients, and contractors. We are currently hiring two receptionists that are seeking a fulfilling part-time role, working Monday through Friday – one morning and one afternoon shift.

Morning shift: 22.5 hours per week (8:30am – 1pm)

Afternoon shift: 21.25 hours per week (12:45pm – 5pm)​

What we will trust you with

  • Greeting visitors and clients in a warm, professional, and courteous manner
  • Screening and transferring incoming phone calls.
  • Responding to queries via phone, email, and in person.
  • Issue visitors passes and maintain security protocols.
  • Coordinate courier bookings and manage mail distribution.
  • Assist with event bookings and room setups.
  • Oversee contractor car parking arrangements.
  • Collaborate with the Administration and Operations teams to achieve organisational goals.​

Does this sound like you?


  • Experience using a PABX system.
  • Excellent computer skills and a high level of proficiency in Microsoft Office.
  • Excellent communication (verbal and written) and customer service skills.
  • Strong organisational abilities with high attention to detail.
  • Ability to engage with all levels of management, staff, suppliers, and members of the public.
  • Ability to work independently and as part of a team.
  • Professional presentation, self-motivated, and shows initiative.
  • Warm and friendly communication style


  • Certificate in Business Administration or relevant field.
  • Flexibility to work morning or afternoon shifts as required.
  • Flexibility to work full-time during periods of leave.

About us

The Victor Chang Cardiac Research Institute (the Institute) is dedicated to finding cures for cardiovascular disease and is one of the most respected heart research facilities in the world. Renowned for the quality of its breakthroughs, the Institute was established in 1994 and has grown to a team of more than 200 researchers from around the globe, working across five divisions.

A global centre-of-excellence, it integrates Cardiac Physiology and Transplantation, Developmental and Stem Cell Biology, Molecular Cardiology and Biophysics, Structural and Computational Biology, as well as Vascular Biology. At the Institute, we translate our discoveries into new diagnostics, prevention, and treatment of cardiovascular disease - reducing the incidence, severity, and impact of heart disease. ​

What you will be proud of

Being part of an Institute that is not only dedicated to finding cures for cardiovascular disease, but one that also strives to ensure our employees and students enjoy a great working environment. We value and are committed to providing a safe working environment that embraces diversity, gender equity and promote flexible working arrangements for all employees.

We encourage Aboriginal and Torres Strait Islander people to apply. We also welcome applicants with diverse educational backgrounds, professional knowledge, personality types, thinking styles and life experiences. If you have a disability or special need that requires accommodation, please let us know.

What we offer

  • Salary packaging/sacrificing (up to $15,900 per annum plus $2,650 for meals and entertainment)
  • State of the art facilities
  • Stimulating work setting focused on cutting edge medical research
  • Collaborative team environment
  • Continuous learning and development opportunities​

Come and work with us & help make a difference.

Please note: You must have legal working rights to be considered for these positions.